Your Questions To Bata , Answered

Here are some of your questions from the last few weeks answered.

1. Why don’t you make large sizes?

When making/ordering shoes, we look at the size distribution – from size 2 to size 9 for ladies and size 6-13 for men. Of these , ladies sizes are concentrated around size 5 while men’s sizes are concentrated around size 8 ; hence, we will have more pairs around these. We normally have size 9 for some select types of shoes and an occasional size 10 (ladies) and size 12 and 13 (men).  Some shoes like Safari boots can be made up to Size 15 by special order.

In a nutshell, we do have big sizes, available in some designs ; whenever you see a shoe you like, you can always ask us here to track it for you in your size.

2. Do you custom make shoes on request?

The shoe making handicraft is quite complex ; a lot goes into the making of one shoe. For example, lasts have to be made (This is the form -usually made out of plastic, metal or wood over which the shoes are molded. It determines the fit and feel of the final product), specific materials sought and pattern made, not forgetting cost of labour. For the shoes to be afforded , there needs to be a minimum order quantity , which may vary according to design.

Therefore, we may not make certain custom designs because of capacity issues, material availability and sometimes cost. However, if it’s about the size, we can make larger sizes of some volume lines (these are articles produced at our Limuru factory in bulk, such as the Safari range and canvas shoes)

3. What do I require to stock and sell Bata shoes?

There are three ways to partner with us. You can be a dealer, a wholesaler or a franchisee.

For dealers, all you have to do is visit a Bata depot near you, buy shoes at wholesale prices and sell.

To be a wholesaler, you visit Limuru and register an account. This entitles you to sell shoes in wholesale.

To be a Franchisee, you open a Bata shop to Bata’s specifications. This looks like any other Bata store and you have access to a much wider collection of merchandise. If you wish to become a franchisee , call 0722 349 005 for more details.

4. I have been looking for item X in your shops and cannot find it. Can you help me locate it?

Yes , certainly we will. You can reach us through this blog, Facebook, Twitter and on phone (0 7 2 6 6 6 8 9 4 1 / 020 2592948) and we will guide you to where the item is. Alternatively , you can buy directly from our website and we’ll deliver through our #BataHome service.


To order online :

Size Does Matter : Your Questions Answered

Ever worn a shoe that’s a size too small? Suddenly ALL your problems pale in comparison when you have a pinching shoe on your foot!  A size bigger equally becomes a burden (sometimes literally!).

Today we take a moment to address some FAQ about shoe sizes. Fell free to add your question on the comments and we shall address it as well.

I love this shoe and can’t get my size in any of your shops. Can you help?

We get this question a lot. The good news is that just because you do not get the shoe in several stores it doesn’t mean that it is not available. It might not be in stock in Mombasa ,, for example but we might have it in Kisumu or Bungoma.

What to do : If you cannot get a shoe you are looking for , check in our website catalog. The web catalog reflects the stock that is is a available in a a pool of Bata shops around the country. Shop online and we shall deliver to you.

Alternatively , you can message us through any of our Social media networks( Facebook, Twitter, Google + or this blog) or a call our dedicated hotline is 020 2592948 and we will help locate the items for you.

I bought some shoes for myself /for someone and but unfortunately they are  not my/their size. What do I do?

It is always advisable to fit both shoes in the shop, before buying. But, sometimes you may not be in a position to – maybe you are buying them for someone else, or you bought them online and didn’t get the size right.

What to do : We are happy to exchange the shoes for you at any Bata retail shop, if you have your receipt with you + if they are in their original “sellable” condition.

           How do your sizes compare with American sizes?

Our sizes are UK / English sizes. To convert English sizes to American sizes add 1 and a half. For example size 7 UK , will be size 8.5 American.

           I am looking to buy a shoe size 4.5 /6.5…..?

Unfortunately we do not make half sizes , at the moment. :(

          If I buy shoes online and they do not fit , what happens?
What to do : When this happens , there are two options. We will let you exchange the shoes at the a Bata retail shop convenient for you. This will give you an opportunity to actually fit the shoes and get the one that fits right.
Option two is we send our courier with the replacement pair and they will collect the pair that did not fit.
Do you have any question you would like us to address? Leave a reply /comment on this post. We are waiting!

How To Keep Your Canvas Shoes From Fading

Bata North Star

Northstar :

To some they are symbol of sport, to others, they are perfect for a casual walk. Sometimes they become the emblem of the “preppy,” or the “cool guys” the “hip hoppers” and the “rockers”.

You probably own a pair, or two.So, how do you maintain these timeless kicks? These maintenance tips will prolong the life of your Canvas shoes.

Use a a clean rag to wash the canvas and a soft brush (or a toothbrush) to clean the (usually) white out-sole. Be gentle on the fabric part and don’t use strong detergents – a solution of mild soap and cold/lukewarm water will do. Hot water is a no no. It fades the shoes.

Northstar :

Don’t dry the shoes under direct sunlight. Let them in room temperature.To help the shoes keep their shape while drying, stuff your them with paper towels, polythene bags, or white paper. Don’t use colored paper or newspaper, which may bleed through and discolor them.

Dirty laces on clean shoes are an eyesore. Remove laces first cleaning your shoes and clean them separately. Laces CAN be hanged out in the sun to dry.

Remove your shoes with your hands, not with your other foot! :) Stepping on a heel and slipping the foot out of the shoe messes up the shape of the canvas. And don’t kick them out!

Bata Bullets

Bata bullets

Keep your feet in proper condition . It helps

Look at our latest additions to the North star collection – the CONVERSION range and the ever faithful Bata Bullets online catalogues. You can buy online while at it.

As a continuation to this post , we will be sharing some tips on what to wear with Canvas. Don’t miss.

SOURCES : | WikiHow | About |

29 Random Things About Bata

To celebrate this year’s leap day we went and got you 29 random things about Bata. Some are things you know , while others will surprise or inform you.
Read along…
  1. Bata Shoe Company was registered in 1894 by three siblings : Tomas, Anna and Antonin Bata, in Zlin, Czechoslovakia (now known as The Czech republic).
  2. In 1895 Antonin left the company to join the army and Anna got married, leaving, Tomáš Bata to manage the company alone.
  3. In 1932 Tomáš died in a plane crash at the age of 56 at the Zlín Airport while attempting to take off under bad weather conditions.
  4. Tomáš Bata has a Universiy in Zlin named after him, “in recognition of the outstanding role he played in the transformation of the life and inhabitants of the town of Zlín as well as the whole Czech Republic and its economy. “
  5. It was the founder, Tomáš’ ,son Thomas J. Bata who grew the organization significantly making it an international company and earning himself the title shoemaker to the world.
  6. Thomas J. Bata passed on in 2008, at the age of 93.
  7. It was Thomas J. Bata’s wife and business partner who founded the Bata shoe Museum, in Toronto , Canada.
  8. Bata is in present in 5 continents.
  9. Bata runs 27 production facilities across 20 countries.

    Monica Pignal Bata , grand daughter to Bata founder, speaks with Production manager Michael Rutto , during a recent visit to the Limuru factory

  10. Bata operates in over 70 countries
  11. Bata has over 5000 stores worldwide.
  12. Bata employs over 50,000 employees worldwide.
  13. Bata serves over 1 million customers everyday, worldwide.
  14. Bata has over 20 in-house brands including the Safari boot which has remained a best seller throughout the decades .
  15. There is a Bata nursery school in Limuru where children of Bata employees attend free of charge.
  16. The Bata Children’s program was launched in 2010 to be the umbrella body under which Bata CSR activities are carried out.
  17. Bata came to Kenya in 1939 and set up a plant at Limuru. The Limuru factory has grown over the years and currently has the capacity to produce 60000 pairs of shoes in a day.
  18. Bata Kenya has 111 retail outlets.
  19. All over the world, Bata stores are classified into four i.e. FlagshipCityFamily and Factory outlets and all have the exact store design irrespective of the country they are located.
  20. Bata sizes are in English (UK)scale.
  21. You get a 15% discount when you buy shoes at the Bata shop in Limuru.
  22. Bata Kenya is one of the 15 Bata countries who sell shoes online. Our online shop which targets customers outside Kenya, has sold hundreds of shoes since 2005 when it was opened.
  23. Bata gift vouchers are available in 4 denominations 300,500,1000 and 2000 and they can be redeemed in any Bata retail shop in the country.
  24. Bata International headquarters are currently located in Lausanne ,Switzerland.
  25. Thomas G. Bata, who is Tomáš Bata’s grandson, is the reigning Chairman of Bata Shoe Company.
  26. Bata’s strength lies in its worldwide presence. While local companies are self-governing, each one benefits from its link to the international organization for back-office systems, product innovations and sourcing.
  27. Bata operations in the world are managed through four commercial Business Units (CBUs). Of the four , Bata Kenya lies under Bata Emerging Markets.
  28. Bata Kenya , sells on average, 30million pairs of shoes in a year.
  29. Thomas J. Bata is said to have fired a salesman who was sent to Africa and came back with the gloomy assessment that there was no market for shoes in Africa, as everyone walked barefoot!

Related links

Mums, When is the the right age for a child to wear high heels?

Schools are closed. Our little darlings are home. They seem to grow a bigger each passing day and so are their demands!

Says Belinda : “My daughter is crazy about high heels! She wants high heels and will hear none of it when I explain that she can not wear heels yet. I mean, she is (ONLY)5! My little girl wants high heels but I don,t think her little bones are ready. Besides, heels are meant to make the wearer look sexy. Children are NOT supposed to be sexy! “

Tell me mums, (and dads!) when is the right age for a child to wear high heels? Do you buy high heels for your young daughters? Do share by leaving a comment below..

Caring for Leather Shoes in Wet Weather

Rain. Some consider it a blessing others consider it a fashion menace. Why a menace? Because you can’t dress as you please under rainy conditions.

Whereas clothes’ designers have come up with fashionable apparel that is suitable for rainy seasons, shoe designers are yet to conclusively come up with a shoe that serves both utility and fashion during the wet season. This leaves a majority of shoe wearers in a dilemma as to whether to go for a chic looking shoe to match their attire or a weather-appropriate shoe that does no justice to their overall look. In most cases, they choose the former.

Wearing your regular leather dress shoes during rainy seasons has quite a number of challenges. It is virtually impossible to avoid mud and water during such a season, of course with the exception of the few who own vehicles. In as much as regular cleaning through polishing or using water resistant sprays will help the shoes to remain in a good working condition for a while, shoe experts are almost unanimous that leather shoes should not be used during the rainy season.

Naturally, leather shoes are sturdy and last longer if they are kept with great care. However, when trudging through the rain water and/or mud, one always runs the risk of ruining good footwear. Repeated contact with rain water spoils the leather and the shoes will be rendered un-wearable within a short time.


If you have to wear your shoes in the rain, below are a number of precautions which shoe experts believe must be taken in order to ensure that your shoes serve you satisfactorily under such circumstances.

1. Ensure you have multiple pairs of shoes: This will give the wet shoes ample time to dry properly before storage and subsequently, the next wear. Damp leather is sensitive to heat, which will harden the shoes, and form cracks, when flexed.

2. How to dry the shoes: Leather should never be dried directly under sunlight as they will become as dry as sandpaper thus form cracks. As a means of artificially drying the shoes, you can either stuff them with newspaper crumpled into balls or even stuffed tissue papers, as they absorb the water from the inside part of the shoes.

3. The problem of moisture: The glue that firmly holds the upper to the sole is weakened by moisture. In addition, if the shoes are not used for a long time, moisture may even cause cracks in the soles. A small packet of baking soda or charcoal will prevent moisture, odor and bacteria from accumulating in the shoes.

4. Socks are a must: Even if they get wet, socks act as a barrier between the skin and the leather. Direct skin contact with leather footwear especially when wet, can cause bacterial growth.

5. Regular polishing: Wax polish is always good on shoes, as they repel water, and prevent shoe damage. This however, is limited depending on amount of water the shoes are externally exposed to.

Whereas these remedies will provide simple solutions to the challenges encountered when wearing your favorite leather shoes during rainy seasons, it is still highly recommended that you avoid exposing your shoes to such wet conditions if you want to maximize their durability.

Please share with us any more tips that work for you.

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I Only See Those In The Papers!

“How come I only see the ‘nice shoes’ in the papers?” :(

This is an outcry we hear sometimes from our customers. Mostly they are referring to our ads that we often run in the leading newspapers featuring what is new in stores. And sometimes they may not find the shoes in the adverts at their favorite Bata shop.

The thing is, our merchandise is distributed to shops depending the type of shop/store. Our stores are categorized in four main categories : Flagship stores, city stores , family stores and finally Miniprices

The the merchandise found in these shops may therefore differ in variety, depending on the categorization of the shop.

However, you will notice that we are expanding into most towns in the country and are also re-categorizing some stores and as a result re-allocating a wider variety of merchandise to them. Plans are underway for example, to re-categorize our Bata shop in Nakumatt Meru from Family to City and what this means is that a wider and more exciting variety of shoes will soon be available for our customers around that area.

So what we are saying to our customers especially upcountry is : we hear you and are looking into ways of meeting your needs even better.